Q: Can I choose shipping methods other than the shipping method you provided, such as UPS or FedEx?
A: Yes, if your order weights more than 30lbs. If your order weight less than 30lbs, it's not cost effecient to use FedEx or UPS and the shipping rate will cost much more than using airmail.
Q: Can I ship to an address other than my billing or confirmed address?
A: No. In order to combat internet fraud and protect our customer, we can only ship to the customer's billing address which is verified with the credit card issing bank.
Q: I don't see those small prints on most e-commerce site, where is your disclaimers?
A: We don't have a 50 pages sales term. But there are few conditions that you must agreed upon before we can take your business.
You can return your purchase within 30days of the receipt date for any or no reason. However, the orgianl Shipping fee is none-refundable under any circumstances.
We will not responsible for the returning cost of defective product(s), but we will pay for the S/H cost of the replacement.
If we send you the wrong item, we will pay the S/H of the replacement, as well as the returning S/H cost of the wrong item
We reserve the right to cancel or refuse any order at any time for any reason.
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